Let’s consider some of the ways that cognitive automation can make RPA even better. You can use natural language processing and text analytics to transform unstructured data into structured data. For instance, the call center industry routinely deals with a large volume of repetitive monotonous tasks that don’t require decision-making capabilities. With RPA, they automate […]

The last few years have witnessed the considerable adoption of chatbots for business. From lead generation to guided shopping, chatbot marketing is revolutionizing the way business is done. One of the major benefits of chatbots in ecommerce is their ability to reduce friction and eliminate reasons that potential buyers drop off. First, it lets you […]